Millions remain locked out of welfare and services due to procedural friction. An AI agent accessible via a smartphone that speaks all Indian languages—and invariably acts in the user’s interest—could bridge our digital divide and help reduce disparities.
The bank exists. The scheme exists. The money exists. The gap is not financial. Its procedural. And procedural complexity, invisible to those of us who navigate it daily, is one of the most efficient… [+4667 chars]
