How health systems can navigate the rise of the consumer AI chatbot

How health systems can navigate the rise of the consumer AI chatbot

Healthcare AI chatbots aren't going anywhere, so provider organizations need to determine the best path forward to enable patient engagement -- and patient safety.

As consumer-facing health AI chatbots burst onto the scene, industry professionals are quickly finding themselves in one of two camps: those excited about the chatbots' potential and those worried ab… [+7823 chars]