The 9 laws of health care quality: Why metrics miss the point

The 9 laws of health care quality: Why metrics miss the point

I have spent years watching the development of quality programs. What began as a way to ensure patient safety has gradually given way to an independent group of individuals whose job it is to interpret regulations and monitor those interpretations. In the pro…

I have spent years watching the development of quality programs. What began as a way to ensure patient safety has gradually given way to an independent group of individuals whose job it is to interpr… [+3972 chars]
The 9 laws of health care quality: Why metrics miss the point - FHMnews