India’s growth story rests on a confident middle class and credible institutions, but a stark failure in consumer complaint redressal threatens both. Delayed justice, weak capacity and rising pendency could slow consumption and get in the way of our economic …
The size of Indias vaunted middle-class is projected to go from 500 million individuals currently to over 700 million in 4-5 years. This expansion is expected to translate into growing consumption of… [+5058 chars]
