Standard: Tenant Satisfaction Measures - Technical requirements

Standard: Tenant Satisfaction Measures - Technical requirements

Details of the TSMs as defined by the regulator and requirements of the regulator in relation to these TSMs that all registered providers must meet.

Notes
  • These requirements were updated on 2 April 2024 to reference the new Transparency, Influence and Accountability Standard. This followed a minor update on 15 March 2024 to confirm how C… [+79416 chars]