A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Tech support isn't magic, you have to explain the problem you're having.

Reddit, Shutterstock When you work in tech support, the first step in any troubleshooting is gathering information about the problem. What would you do if the caller reporting an issue refused to t… [+3379 chars]

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A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right - FHMnews