NYU Langone Health’s Rubin Says Ritz-Carlton Partnership Reshaped Patient Experience; Mherabi Says Standardized IT Underlies It All

NYU Langone Health’s Rubin Says Ritz-Carlton Partnership Reshaped Patient Experience; Mherabi Says Standardized IT Underlies It All

Andrew Rubin walked into his first meeting with the Ritz-Carlton Leadership Center as a self-described cynic. Two unfailingly gracious consultants sat down across from him, and his first thought was disbelief. “This can’t be real,” he recalled. “There’s no on…

Andrew Rubin, SVP, Clinical Affairs, Ambulatory Care & Revenue Cycle Operations, NYU Langone Health Nader Mherabi, EVP and Vice Dean, Chief Digital and Information Officer, NYU Langone Health A… [+5832 chars]
NYU Langone Health’s Rubin Says Ritz-Carlton Partnership Reshaped Patient Experience; Mherabi Says Standardized IT Underlies It All - FHMnews